Cancellation policy

Subscription, Pre-Order & Try Before You Buy Cancellation Policy

Some items in our store may be offered on a subscription basis, as a pre-order, or through a try-before-you-buy arrangement. This cancellation policy explains how you can modify or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries based on the subscription duration and frequency you selected.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you may cancel it at any time.

To cancel or modify your subscription, simply use the links provided in your order confirmation emails. From there, you can manage your subscription preferences.

For more information regarding returns and refunds, please refer to our Return Policy.

Pre-Orders

When you place a pre-order, you are purchasing a product that is currently out of stock or not yet available but is expected to become available in the future.

We may collect either no payment or a partial payment at checkout, store your payment method, and then process and collect the full or remaining balance at a later date.

You may cancel a partially paid pre-order at any time before it has been fulfilled.

Once the order has been fulfilled, it can no longer be cancelled. However, you may request a full or partial refund in accordance with our Return Policy.

For more information regarding returns and refunds, please refer to our Return Policy.

Try Before You Buy

When purchasing an item through a try-before-you-buy program, we will authorize your payment method before fulfilling the order.

You will be given a specified period of time to decide whether you wish to keep the item.

If the trial period expires and the item has not been returned, your payment method will be charged for the full purchase amount.