Frequently Asked Questions (FAQ)
📦 Will I be charged double shipping if I place multiple orders with you in quick succession?
Open order? If your previous order has not yet been shipped, we will not charge any additional shipping costs. We will ship your orders together.
📦 When will my order ship?
Orders are usually processed and shipped within 1–2 business days of receipt of payment.
Pre-order products will be shipped as soon as they are in stock. You can find the estimated shipping date directly on the product page.
📦 Can I have it delivered to a Packstation?
Yes, you can! Please note: Simply enter the Packstation number in "Address Line 1" and the Postnummer in "Address Line 2" during checkout.
📦 How are single cards shipped?
We place great emphasis on secure shipping.
Individual cards are carefully protected (e.g. sleeve / toploader / protective material), and boxes and cases are securely packed so that your order arrives in the best possible condition.
🚚 How long does shipping take?
Germany: mostly 1–3 business days
EU countries: approx. 3–7 business days
Please note that in individual cases, there may be delays caused by the shipping service provider.
🔥 What does "Preorder" mean?
By pre-ordering, you can secure popular releases before they are officially launched.
Your order will be shipped automatically as soon as the goods have arrived and are available.
If your order contains both immediately available and pre-order products, shipping will generally take place together once all items are available.
🔒 Are your products authentic?
Yes. All products at YTCards are 100% original and authentic.
We only sell original trading cards and sealed products.
🌍 Do you ship internationally?
Currently, we ship within Germany, and we plan to start shipping to selected EU countries soon.
If your country is not selectable during checkout, please feel free to contact us.
💳 What payment methods do you offer?
We offer secure payment options, such as PayPal, Klarna, or Apple Pay. The available payment methods will be shown to you directly at checkout.
🔄 Can I return items?
Yes. You have a 30-day right of return in accordance with our cancellation and return policies.
For more information, please refer to our legal pages.
📈 Do you also sell limited edition products?
Yes. Many products at YTCards are limited or only available for a short time.
Popular releases, preorders, and rare products can sell out quickly.
🎯 Do you only sell individual tickets?
No, not exclusively. Our focus is particularly on:
• Sealed Boxes (e.g., Hobby Boxes, Value/Blaster Boxes, Mega Boxes, etc.)
• Accessories
• Single Cards
• Live Breaks (in the future)
📩 I have a question about my order.
No problem – just use our contact form or write to us directly.
We will get back to you as soon as possible.
⭐ Why YTCards?
✅ Original Products
✅ Fast & Secure Shipping
✅ Focus on Premium Trading Cards
✅ Careful Packaging
✅ Passion for the Hobby